Financial Protection

 

Our Associations
  • Civil Aviation Authority

    Responsible for safety and economic regulation of British aviation as well as consumer protection in commercial aviation.

  • ABTOT

    ABTOT has been helping specialist travel organisers, charities & associations meet their regulatory requirements for package holidays since 1993.

  • ABTA

    ABTA is the leading association of travel agents and tour operators; providing expert travel advice, guidance, and resolving travel complaints.

  • IATA

    The International Air Transport Association (IATA) supports aviation with global standards for airline safety, security, efficiency and sustainability.

  • AITO

    Our expert, independent tour operator members specialise in offering you an unrivalled collection of financially protected, quality holidays to every corner of the globe.

We are regulated under the ATOL system by the Civil Aviation Authority, ATOL no: 5889. We are also members of , ABTOT 5217 and the Association of British Travel  Agents, ref. no: Y223X

Ground arrangement only holidays and accommodation only arrangements are financially protected by the Association of Bonded Travel Organisers Trust Limited (ABTOT membership number 5217).

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Visions Holiday Group, and in the event of their insolvency, protection is provided for the following:

1. non-flight packages and

2. flight inclusive packages that commence outside of the EU, which are sold to customers outside of the EU.  

ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad.  Please note that bookings made outside the EU are only protected by ABTOT when purchased directly with Visions Holiday Group.  

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call the ABTOT 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.

You can access the The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/ukdsi/2018/9780111168479/contents  

We are members of The Association of Independent Tour Operators (AITO). AITO represents Britain’s leading Independent Tour Operators and encourages high standards of quality and service, We abide by the Association’s Code of Conduct and adhere to the AITO Quality Charter